FAQs

Your order is processed 2 business days after submitting
your order. Deliveries typically arrive between 3-7 business days after
processing depending on the destination zip code.

For deliveries to IL, Iowa, MD, MI and OK delivery times
take up to 15 business days.

Alcohol deliveries require a face-to-face Adult Signature at
the time of delivery.

It is important you ship to an address where you know
someone is available to receive it. Your package will be returned to us after
the carrier makes three attempts to deliver.

The carrier will impose a $40 fee to reship your package.

Yes. Alcohol deliveries require a face-to-face signature by
someone over the age of 21, at the time of delivery.

It is important that you
ship to an address where you know someone is available to receive it.

We recommend shipping to a business address or an address where someone will be available to sign for the delivery. We are unable to ship to PO boxes.

Three delivery attempts will be made before the shipment is returned to our
warehouse.

The carrier will impose a $40 fee to reship your package.

Anyone can shop our great deals on award winning wines featured in our wine clubs.

You can cancel anytime directly on your account page, by contacting customer support here (support@wineofthemonthclub.com) or by calling 1-800-949-9463 8am-5pm PST, Monday through Friday.

By submitting your order for an Ongoing Membership you authorize to process the recurring charge to the credit or debit card you have provided until you cancel. You may cancel at any time. The recipient will receive no further shipments as of that date.

If a shipment has already been processed prior to cancellation, it will be shipped as normal and the customer will not receive another shipment thereafter. If no shipment is in transit when you cancel, but your account contains funds owed to you, we will post the funds to your credit or debit card within 3 business days.

Recurring billing will only happen with Ongoing orders. If you select prepaid shipments, your membership will end after the selected number of shipments.

We currently accept Visa, Mastercard, American Express and Discover.

Prices of our wines do not include shipping charges.

Buyer is responsible for any shipping costs, the cost of
which varies depending on destination, number of bottles ordered and number of
shipments.

If buyer asks seller to arrange shipping, then the
appropriate shipping charges will appear in the shopping cart during checkout.

If buyer asks seller to arrange shipping on its behalf, then
buyer is responsible for providing a current, shippable, physical delivery address. Seller cannot arrange shipments for buyer that ship to P.O. Boxes, military APOs/FPOs/DPOs/MPOs or international addresses.

Someone over the age of 21 must be available to sign for the delivery.

If a shipment is returned to seller’s facility, seller will
not reship until the recipient or buyer provides a deliverable address.

It is important you ship to an address where you know someone is available to receive it. Your package will be returned to us after the carrier makes three attempts to deliver.

The carrier imposes a $40 reship fee and $18 redirect fee.
Using a business address for deliveries is recommended.

In the event that a shipment is returned to seller’s
facility, but the recipient or buyer does not want to reship the package(s), then seller will apply a restocking fee equivalent to the original shipping charge.

Seller does not assist buyers with shipments to any state
where it may not be permissible.

We are unable to ship to AL, KY, MS, UT or other zip codes in which alcohol cannot be shipped. We are unable to ship to P.O. Boxes, military APOs/FPOs/DPOs/MPOs or international addresses.